GENERAL TERMS AND CONDITIONS FOR THE CONTRACT ON THE TEMPORARY PROVISION AND INSTALLATION OF EVENT ELEMENTS AND EVENT ADD-ONS

§ 1 Subject Matter of the Contract

(1) The subject matter of this contract is the temporary provision, delivery, installation, and collection of decorative, technical, and interactive event elements for private or business events.
(2) The offered event elements may include in particular:
* Audio Guestbooks
* Tap Walls
* Champagne Walls
* Ring for Champagne installations
* Welcome Signs
* Seating Walls
* Wedding Arches
* Other decorative or interactive event installations
(3) The specific event element to be provided shall be determined by the respective offer, invoice, or order confirmation.

§ 2 Scope of Services
(1) Unless otherwise agreed, the services include in particular:
* Delivery within Mallorca
* Setup and dismantling
* Return transport
* On-site technical briefing
* Provision of accessories
* Temporary use of the booked event elements
(2) The Contractor does not owe any specific economic, organisational, or decorative success of the event.

§ 3 Obligations of the Contractor
(1) The Contractor undertakes to provide and professionally install the booked event elements within the agreed period.
(2) The Contractor will endeavour to carry out collection at the time requested by the Client. However, a binding collection time is not owed.
(3) Unless otherwise agreed, collection shall take place no later than the day following the end of the event.
(4) The Contractor is entitled to provide equivalent replacement products if this becomes necessary due to technical, logistical, or other unforeseeable circumstances and is reasonable for the Client.

§ 4 Obligations of the Client
(1) The Client undertakes in particular:
a) to provide a level and suitable installation area;
b) to provide a sufficient power supply in immediate proximity, where required;
c) to ensure unobstructed access to the event location for delivery, setup, and collection;
d) to obtain all necessary permits from the event location or other third parties independently;
e) to handle the provided event elements with care and use them exclusively for their intended purpose;
f) not to carry out any technical modifications or interventions on the event elements;
g) to protect the event elements from damage caused by guests or third parties.
(2) If the Client breaches its duties of cooperation or provision under § 4 (1) and this results in performance being hindered, delayed, or impossible, the Contractor shall be entitled to:
a) refuse setup or performance until the necessary conditions are met;
b) charge separately for additional costs incurred (including additional travel, waiting times, or other extra expenses);
c) withdraw from the contract in whole or in part in the event of significant impairment. Any remuneration already accrued shall remain unaffected. Payments already made shall not be refunded. The Client shall be obliged to compensate additional travel, waiting times, or other extra expenses resulting from lack of cooperation.

§ 5 Customisation and Colour Design
(1) Personalisations, in particular names, initials, logos, lettering, or other individual designs, shall only be carried out by separate agreement.
(2) The same applies to individual colour customisation.
(3) If no separate agreement on personalisation is made, the event elements shall be provided without personalisation and in a light colour chosen by the Contractor.
(4) The Client shall ensure that no third-party rights are infringed by requested customisations.
(5) The Client shall indemnify the Contractor against all third-party claims arising from any infringement caused by the requested customisation.
(6) Due to differences in materials, surfaces, lighting conditions, and manufacturing processes, customary or technically unavoidable colour deviations may occur.
(7) The Contractor will endeavour to implement requested colours as accurately as possible but does not guarantee an identical colour reproduction.

 § 6 Special Provisions for Audio Guestbooks
(1) For Audio Guestbooks, the Client is provided with an empty memory card, which becomes the property of the Client upon completion of installation and remains with the Client after the event.
(2) The Contractor does not store any audio recordings and assumes no responsibility for their content.
(3) The Client is responsible for informing guests about possible audio recordings and for compliance with data protection regulations.
(4) The Contractor provides only the technical infrastructure.

§ 7 Special Provisions for Beverage-Related Installations
(1) Tap Walls, Champagne Walls, and similar installations are exclusively decorative or technical event elements.
(2) The Contractor does not provide catering services and in particular does not provide service staff.
(3) If beverage kegs or similar consumables are supplied in individual cases, this shall be regarded solely as an ancillary service in connection with the installation.
(4) The Contractor assumes no liability for:
* consumption or serving of beverages,
* compliance with food safety or youth protection regulations,
* behaviour of guests in connection with beverages.
(5) Beverages, glassware, and other consumables are only owed if expressly agreed.

§ 8 Handover, Transfer of Risk and Use
(1) The event elements shall be deemed handed over once installation, provision, and any technical briefing at the event location have been completed.
(2) From the time of handover, the Client shall be responsible for safe use and protection of the provided items.
(3) The Contractor has no duty to supervise the event elements during the event.
(4) Any modifications, alterations, or technical interventions by the Client or third parties are prohibited.

§ 9 Remuneration, Payment Terms and Deposit
(1) The remuneration agreed in the offer or order confirmation shall apply.
(2) Unless otherwise agreed, the stated rental price applies per event day.
(3) The full invoice amount is due in advance.
(4) The Contractor is entitled to refuse performance until full payment has been received.
(5) The Contractor may require a reasonable security deposit. Unless otherwise agreed, this corresponds to the rental price of the respective event element for one event day.

§ 10 Cancellation
(1) In the event of cancellation by the Client, the following flat-rate cancellation fees shall apply:
* Up to 30 days before event start: 30%
* 29 to 14 days before event start: 50%
* Less than 14 days before event start: 80%
(2) Any customised personalisations already produced shall in all cases be paid in full additionally.
(3) The Client reserves the right to prove that no or significantly lower damage has been incurred.

§ 11 Liability of the Client
(1) The Client shall be liable for damage, loss, or destruction of the provided items if caused by culpable conduct of the Client, their guests, or third parties.
(2) Any damage must be reported to the Contractor without delay.
(3) The Client shall bear repair or replacement costs where liability requirements are met.

§ 12 Liability of the Contractor
(1) The Contractor shall be liable for damages resulting from intentional or grossly negligent breach of duty, as well as for damage to life, body, or health caused by fault.
(2) In cases of simple negligence, the Contractor shall only be liable for foreseeable and contract-typical damages, unless mandatory statutory provisions provide otherwise.
(3) Where legally permissible, liability is limited to the total contractually agreed price. This does not apply in cases of intent, gross negligence, or injury to life, body, or health.

§ 13 Force Majeure and Extraordinary Circumstances
(1) If performance becomes impossible or delayed due to extraordinary, unforeseeable circumstances beyond the Contractor’s control, the Contractor shall not be liable.
(2) These include in particular, but are not limited to:
* severe weather
* storms
* flooding
* traffic accidents without Contractor fault
* official orders
* strikes
* unforeseeable technical failures
(3) The Contractor is entitled to offer an equivalent replacement service in such cases.
(4) If performance becomes permanently impossible, liability is limited to reimbursement of payments already made.
(5) Cancellation or impairment of the event due to extraordinary circumstances does not entitle the Client to a free cancellation.

§ 14 Photo and Video Recordings
The Contractor is entitled to use photo and video recordings of installed event elements for marketing and reference purposes, provided that no legitimate interests of the Client are affected.

§ 15 Ownership
(1) All provided event elements remain the property of the Contractor unless expressly agreed otherwise.
(2) Memory cards pursuant to § 6 remain the property of the Client after handover.

§ 16 Applicable Law and Jurisdiction
(1) Spanish law shall apply exclusively.
(2) Palma de Mallorca is agreed as the place of jurisdiction.
(3) Mandatory consumer protection rights remain unaffected.

§ 17 Final Provisions
(1) Amendments and supplements to this contract must be made in text form.
(2) Should any provision of this contract be or become invalid, the validity of the remaining provisions shall remain unaffected.